GriGri Belay Device (Red)

If you're not completely satisfied with your purchase, we're here to help. Items can be returned within 14 days of receipt for a full refund, provided they're left in the same condition that you received them. To initiate a return, please contact our customer service team with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will be applied to your original method of payment. Please note that return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

We offer standard shipping on all orders, with an estimated delivery time of 5-7 business days. Once your order is dispatched, you'll receive a tracking number via email to monitor its progress. Please ensure your shipping address is accurate to avoid any delays. Orders placed over the weekend or on public holidays will be processed the next business day. For any special shipping requests or concerns, please contact our customer service team. Note that additional charges may apply for international shipping or expedited delivery options.